Client Testimonials
Still not sure about Exam Design? Listen to our favorite
salespeople: Our Clients
More than just good software, we pride ourselves in industry-leading customer service.
Given our commitment to customer service, we are eager to set up a conversation
with a prospective client and any of our current customers. We are confident that
after speaking with our clients about Exam Design, choosing us will be an easy decision.
Here is a sample of what our clients have to say:
American Board of Anesthesiology
- “ …After nearly a year of research, analysis, and comparing vendors, [the
ABA] selected Exam Design as the company who could best provide these services.
We’ve been working with Exam Design for almost six months now, and we could not
be more pleased. They concentrate on customer service first and foremost. Their
high level of customer focus takes many forms: regular, clear communications; willingness
to listen to our requests and learn about our company; extreme flexibility in working
arrangements and processes; and overall, a clear desire to serve us, the ABA, as
their customer. We would recommend Exam Design to anyone considering a new process
/ partner for item creation and exam assembly. We have seen great benefit from our
partnership and hope to continue it for many years to come.”
Mike Eason, Director of IT, American Board of Anesthesiology
American Board of Surgery
- "We have been very pleased with our 7 month experience with Exam Design. The
group has been very available, flexible and helpful. They were patient as we worked
through our learning curve in the beginning, and they have been open to suggestions
to change programs and processes such that they fit better with our needs. They
are very clear about both expectations and offerings. They clearly consider the
relationship a partnership, in which what is good for us and our processes is good
for them as well. We would recommend Exam Design without hesitation to groups looking
for resources for item and exam development. We look forward to continuing and even
broadening our relationship with them."
Jo Buyske, M.D., Associate Executive Director, American Board of Surgery
American Board of Radiology
- "The team at Exam Design has been extremely helpful in addressing our needs and providing
support for our users. We're very impressed with their quick turnaround on support
and development issues. ExamDeveloper is slated to become our platform for all exam
material development and storage in the future and the experience working with Exam
Design has been terrific. We look forward to a continued working relationship with
them in the future."
Chris Mazzarella, Project Manager, American Board of Radiology
American Board of Dental Sleep Medicine
- "The ABDSM has been working with Exam Design for close to two years redesigning and
validating our annual exam. They were excellent when training us on how to use their
program to create the exam and were very open to any suggestions on how they too could
improve the process. We have now had the opportunity of conducting, scoring and
calibrating the new exam. The help Exam Design gave us in evaluating the post exam
results was invaluable and I believe helped us to determine where creditable lines were
to be drawn and how to continue to improve the quality of our exam. This year we have
chosen to expand our exam and once again, without hesitation, sought the help of Exam
Design. As our exam evolves we look forward to a continued relationship with Exam
Design."
Dr. Nancy Addy, Director, American Board of Dental Sleep Medicine
American College of Veterinary Radiology
- "Exam Design has been extremely helpful and responsive to our needs and concerns.
Technical support is always available and the very few problems we have experienced
have been rectified very quickly. We have transitioned our entire examination into
ExamDeveloper quickly and with little difficulty, and look forward to using and
benefiting from the system for many years. We have been particularly impressed with
their willingness to work with us as a small organization."
Robert McLear, ACVR Treasurer, American College of Veterinary Radiology
Examples of Suggestions Provided by Our Clients:
We have collected over 100 suggestions from our customers on how to improve the
software, all of which we have incorporated. Here are a few examples:
- Create an Asset Manager which will allow full classification and search capabilities for images, videos, and documents.
- Allow examinations to be built automatically based on a set of criteria.
- Create a "mentor" interface to allow collaboration and feedback to junior question
writers about question quality.
- Allow clients to create customized reports of exam material in any format they wish.
- Create "one-button" transfer of exam material to any other testing vendor.
- Have the system automatically analyze the statistical performance of questions and
suggest ways to improve quality.